Data and Telemetry Collected by ArborXR
Web Portal
The portal is the web component of the platform. The following data is collected via the portal:
- User's names
- User's emails
- User's usage analytics
- Browser
- Time stamp
- OS
- IP address
- Session duration
- Actions taken within the portal e.g. clicked Content Library
Client App
The client app is the Android software running on the device that enables users to manage their devices remotely via the ArborXR portal. The following data is collected via the client app:
Headset Information
- Serial number
- OS version
- Device type
- Battery life
- Battery temperature
- Battery health
- Storage space
Network Information
- SSID
- Signal strength
- Frequency
- Link speed
- IP address
- MAC address
- Randomized MAC address
Session Analytics
- Number of sessions by app
- Total time in apps
- Average session duration
- Max duration in app
Device Setup App
The device setup app facilitates the installation of ArborXR's client app onto devices. The following data is logged for support and troubleshooting purposes:
- Computer name
- Computer's user domain name
- Windows/MacOS user name
- OS version