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FAQs & Troubleshooting Guides
Answers to frequently asked questions
How can I add pre-installed or store downloaded apps to ArborXR Home or Kiosk Mode?
How to locate Apps Installed by ArborXR on Meta Quest
How to locate the ArborXR Home app
How to launch WebXR Links in Wolvic
What URLs and ports are required to allow / whitelist ArborXR traffic in my local network?
How to use Casting in ArborXR Home and Kiosk Mode
How to update your Meta Quest
How to take screenshots and screen recordings on your Meta Quest device
On what cloud provider is ArborXR hosted and where are the data centers located?
What data and telemetry are collected by ArborXR?
Tell me more about ArborXR's platform security.
Where is content that is uploaded to ArborXR stored? Can I upload content to my own storage bucket?
If I deploy new content to devices, or adjust the device's settings such as the launch method (Kiosk Mode or ArborXR Home), when will that process on devices?
How to use ADB commands in SideQuest, MacOS Terminal, and Windows Command Prompt
Does ArborXR support PC-tethered solutions on standalone headsets?
Can ArborXR be installed on PICO Consumer headsets?
How to disable the Boundary on Meta Quest Devices
My organization uses a UEM (e.g. VMWare) to manage our phones and tablets. Why should I use ArborXR to manage my Android based XR devices?
How to remove Quest devices from Quest for Business
How to setup Meta’s ‘First Steps’ app on Quest devices
How to manage WiFi on devices with randomized MAC Addresses
How to resolve issue enabling Developer Mode / USB Debugging on Meta Quest devices
I am attempting to setup a Meta Quest device to ArborXR but I am getting the following error in the Device Setup App: "One or more accounts have been added to the Android user on the device".
How to troubleshoot Meta Account Verification
How to clear the Device Setup App's Cache
I uploaded a new version of my app but upon completion of the upload the "Status" column shows "Error".
How to resolve the Deployment Error "Download failed at 0.000000% with error: HttpError Forbidden"
How to optimize 360/180 VR video playback settings on ArborXR