Configure Kiosk Mode

To use the new and improved Kiosk Mode, devices must have version 2022.8.2 or later of the ArborXR client and launcher apps installed.

For details about the migration from 2021.44.0 to 2022.8.2, click here.  

In this article


What is Kiosk Mode?

Kiosk Mode allows only one app (the "kiosk app") to be launched upon powering on a device. This locks down the device and prevents users from exiting the kiosk app and accessing other apps on the device.


Is this feature supported on all device models?

Kiosk Mode is supported on all VR and AR device models, but the quick access menu is only offered on VR devices. 


What is the behavior of the home button on controllers when devices are configured to Kiosk Mode?

Kiosk Mode includes a quick access menu that appears on pressing the home button on the controllers. On Pico and Quest, this pauses the running app until Resume is selected. On VIVE Focus 3, this quits the running app but we are working with HTC on implementing proper pause behavior. 


Settings shortcuts

Shortcuts include boundary setup, Wi-Fi, casting, Bluetooth and eye calibration. Support for settings shortcuts in Kiosk Mode varies by device model:

When the launch method of devices has been configured to Kiosk Mode, settings shortcuts can be accessed via the quick access menu, which opens on pressing the home button on the controllers. 

When configuring Kiosk Mode via the ArborXR web portal, admins can optionally disable access to shortcuts. For example, admins can disable the Wi-Fi shortcut if users should not have access to Wi-Fi settings. 


Advanced Settings

Kiosk Mode includes an Advanced Settings menu which includes information about the device, brightness, volume, movement tracking (Pico only), interaction method, and an option to escape Kiosk Mode temporarily to access the device's stock settings. 

Temporarily escaping Kiosk Mode to access the device's stock settings is a significant feature as this enables the management of device settings that cannot be managed while in ArborXR's Kiosk Mode. For example:  

  • Firmware Updates: ArborXR's Kiosk Mode does not currently include an option to trigger a firmware update & install. Users can escape Kiosk Mode temporarily to trigger the firmware update & install via the device's stock settings. 

Advanced Settings can be accessed via the quick access menu, which opens on pressing the home button on controllers.

Advanced Settings can optionally be locked with a 4 to 10 digit numeric PIN. Given there is the option to escape Kiosk Mode and access the device's stock settings, it is recommended to lock Advanced Settings with an admin PIN.


What is the behavior of the admin PIN?

If an admin PIN has been set so as to restrict access to Advanced Settings, users will be prompted to enter the 4 to 10 digit numeric PIN upon selecting the cog icon. As a reminder, when the launch method of devices has been configured to Kiosk Mode, Advanced Settings can be accessed via the quick access menu. The quick access menu opens on pressing the home button on the controllers.

Enter Admin Mode

Upon entering the correct PIN, users will be in admin mode and will be able to access all settings within Advanced Settings, including the option to leave the kiosk app and access the device's stock settings and home environment. 

Exit Admin Mode

Users can exit admin mode by either clicking on the red lock icon towards the bottom right hand corner of the UI or by rebooting the device. 


How can I enable and configure Kiosk Mode on my devices?

Kiosk Mode can be enabled and configured on both device groups and on individual ungrouped devices:
  1. Navigate to the device group or individual ungrouped device in question.
  2. Tab over to Settings.
  3. Select Headset Experience from the side sub-navigation menu. 
  4. Select Kiosk Mode
  5. Click Configure.
  6. Tab between Kiosk AppSettings, and Appearance (coming soon).
    • Kiosk App: Select the kiosk app. 
    • Settings
      • Select the Admin PIN checkbox to lock Advanced Settings with a 4 to 10 digit numeric PIN.  
      • Select the shortcuts (boundary setup, Wi-Fi, casting, and eye calibration) users should have access to within the quick access menu.
        Note: Shortcuts are excluded from the Admin PIN, if set.
    • Appearance (coming soon): Upload a custom background environment (360° image) which would be shown while the quick access menu is open. The quick access menu opens on pressing the home button on the controllers and pauses the kiosk app. 
  7. Click Save to close the modal.
  8. Click Apply Changes to apply to device(s).   
On clicking Apply Changes, the device(s) will be provisioned with the Kiosk Mode configuration the next time they come online and connect to ArborXR's servers.


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